Frequently Asked Questions
Getting started & pricing
- Is my data safe?
- Absolutely. We use secure Swiss hosting and never share your information.
- Do I need to download an app?
- No app needed! Just forward your invoices or upload via our website.
- Is it free?
- Yes. You can do many things for free both as a home owner with Valory Properties or as an investor with Valory Deals. You’ll need a paid plan if you rent out your property or need advanced features such as deep reporting or large portfolios.
Valory Properties & ownership
- Do I need to be tax proficient to use Valory?
- No! Valory is designed for everyone. You don't need any tax expertise—just upload or forward your invoices, and Valory automatically organizes everything for you. We make it simple to maximize your savings without any tax knowledge.
- What property documents should I keep in Valory Properties?
- Useful records include purchase documents, mortgage statements, insurance policies, invoices, rental agreements, maintenance records and renovation documents. Keeping these records organised can make it easier to review expenses, prepare for refinancing or a sale, and provide information to professional advisers. The documents you need to retain may vary by jurisdiction and personal situation.
For trustees
- Is Valory free for trustees?
- Yes. Trustees can use Valory at no cost. It’s designed to help you deliver more value to your clients without adding expenses to your business.
- How does Valory help me attract new clients?
- By offering owners clear tax savings and digital reports, you differentiate your trustee service. Valory becomes a selling point that makes your services stand out.
- Can Valory strengthen relationships with my existing owners?
- Yes. Owners see the real financial benefit of your trustee work through automated tax deductions and transparent reports. That builds trust and loyalty.
- Does Valory create upselling opportunities for me?
- Absolutely. With better insights into expenses and mortgages, you can recommend additional services—like renovation planning, financing, or insurance reviews—based on hard numbers.
- How does Valory position me against competitors?
- Most trustees still rely on manual or paper-based processes. With Valory, you can present yourself as a modern, technology-enabled trustee who delivers both efficiency and financial gains.
Valory Deals & buying a property
- What is the difference between Valory Deals and Valory Properties?
- Valory Deals helps you evaluate a property before buying by comparing financing scenarios and understanding expected costs, returns and risks. Valory Properties supports you after purchase by helping you organise property information, track performance, monitor mortgages, and manage expenses, documents, rentals, maintenance and projects. Together, they support better decisions across the property journey.
- Can Valory Deals help me compare different financing scenarios?
- Valory Deals is designed to help buyers compare scenarios and understand how financing assumptions may affect property costs, affordability and expected returns. Results depend on the information and assumptions used and do not guarantee mortgage approval or investment performance. A lender or qualified adviser should assess your individual circumstances.
Managing your properties
- Can I manage more than one property with Valory?
- Yes. You can manage multiple properties in one Valory account.
- Can I manage properties in different countries?
- Yes. You can keep properties in different countries together in one account.
- Which currencies does Valory support?
- Valory supports CHF, EUR and USD. More currencies are planned.
- Can I see all my properties in one portfolio view?
- Yes. Valory gives you one overview of your properties, financing and performance.
- Can I track my property portfolio's performance?
- Yes. Valory brings together key property, cost and financing information.
- Can I track my outstanding mortgage?
- Yes. Valory shows your remaining mortgage and key mortgage information.
- Can Valory help me prepare for a mortgage renewal?
- Yes. It helps you review mortgage information before renewal. Your lender sets the terms.
Evaluating a property or investment
- Can Valory estimate a fair purchase price?
- Yes. Valory provides evaluations to support purchase decisions. They are estimates, not guaranteed market values.
- Can Valory help me assess an investment?
- Yes. Valory Deals helps you review costs, financing, returns and risks.
- Can Valory estimate rental income?
- Rental estimates are coming soon.
- Can I compare purchase scenarios?
- Yes. Valory Deals helps you compare purchase and financing scenarios.
Keeping property information organised
- What documents can I store in Valory Properties?
- You can store documents for expenses, projects, mortgages and rental contracts.
- What documents can I store in Valory Deals?
- You can store photos, plans and due-diligence documents for an opportunity.